Privacy policy

Last updated: March 29, 2026

Callbloom ("we," "us," or "our") operates the website callbloom.io and provides AI automation and lead capture services for small businesses. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, use our services, or communicate with us.

1. Information we collect

We may collect the following types of information:

• Contact information: Name, email address, phone number, and business name when you fill out forms, book a checkup, or contact us.
• Business information: Details about your business that you share during consultations, including industry, website URL, and current marketing tools.
• Usage data: Information about how you interact with our website, including pages visited, time spent, browser type, device type, and IP address.
• Communication data: Records of phone calls, text messages, emails, and chat conversations with our team or AI systems.
• Cookies and tracking: We use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can disable cookies through your browser settings.

2. How we use your information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and schedule appointments
• Send appointment confirmations, reminders, and follow-up communications
• Send promotional messages and service updates (with your consent)
• Analyze website usage to improve user experience
• Comply with legal obligations

3. SMS, phone calls, and AI voice communications

By providing your phone number and opting in to receive communications from Callbloom, you consent to receive:

• Phone calls, including automated calls, pre-recorded messages, and calls using AI voice technology
• SMS and text messages
• Appointment confirmations and reminders
• Service updates and follow-up communications
• Marketing communications about our services

Message and call frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any text message or requesting removal during any phone call. Reply HELP for assistance. For support, contact us at [email protected]. Consent is not a condition of purchase.

AI voice disclosure: Some phone calls from Callbloom may be handled by an AI voice agent. These calls use artificial intelligence technology to assist with scheduling, answering questions, and providing information about our services. AI-assisted calls are designed to sound natural and conversational.

We will never sell, rent, or share your phone number or opt-in information with third parties for their marketing purposes. Your consent is used solely for communications from Callbloom.

4. Cookies and tracking technologies

Our website uses cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website performance and user experience

You can control cookies through your browser settings. Disabling cookies may affect your experience on our website. We do not use cookies to collect personally identifiable information without your consent.

5. Data security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, secure storage practices, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data sharing

We do not sell your personal information to third parties. We may share your information only with:

• Service providers: Trusted third-party tools and platforms we use to deliver our services (e.g., CRM, email, phone systems). These providers are contractually obligated to protect your data.
• Legal requirements: When required by law, regulation, or legal process.

Mobile information: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. Your rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Unsubscribe from SMS messages by replying STOP

To exercise any of these rights, contact us at [email protected].

8. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our website and services constitutes acceptance of the revised policy.

9. Contact us

If you have questions about this Privacy Policy, contact us at:
Callbloom
Email: [email protected]
Website: callbloom.io

Terms of service

Last updated: March 29, 2026

Welcome to Callbloom. By accessing our website at callbloom.io or using our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

1. Services

Callbloom provides AI automation, lead capture, and digital marketing services for small businesses. Our services include but are not limited to: website development, AI phone agents, chatbots, appointment booking systems, automated follow-up sequences, review management, and related consulting services.

2. Communications program (SMS, calls, and AI voice)

By providing your phone number and opting in to receive communications from Callbloom, you agree to the following:

• Program description: Callbloom sends SMS messages and makes phone calls for appointment confirmations, reminders, follow-ups, service updates, and promotional communications. Phone calls may be automated, pre-recorded, or use AI voice technology.
• AI voice disclosure: Some calls from Callbloom are handled by an AI voice agent using artificial intelligence. These calls are designed to assist with scheduling, answering questions, and providing service information.
• Opt-out: You may opt out of text messages at any time by texting STOP. You may opt out of phone calls by requesting removal during any call or by emailing [email protected].
• Help: Text HELP for assistance or contact us at [email protected].
• Message and call frequency: Frequency varies based on your interactions and service needs.
• Message and data rates: Standard message and data rates may apply depending on your mobile carrier and plan.
• Carrier liability: Carriers are not liable for delayed or undelivered messages or calls.
• Consent: Consent to receive communications is not a condition of purchase.
• Support: For support, email [email protected] or visit callbloom.io.

3. Payment terms

Payment terms for our services are outlined in individual service agreements. One-time setup fees are due upon project commencement. Monthly retainer fees are billed on a recurring basis. All fees are non-refundable unless otherwise specified in your service agreement.

4. Client responsibilities

You agree to provide accurate business information, timely feedback, and necessary access to accounts and platforms required for us to deliver our services. Delays caused by failure to provide required materials may affect project timelines.

5. Intellectual property

Upon full payment, you own all custom content, designs, and configurations created specifically for your business. Callbloom retains the right to use general methodologies, tools, and frameworks that are not unique to your project.

6. Limitation of liability

Callbloom provides services on an "as is" basis. We make no guarantees regarding specific results, including lead volume, revenue increases, or search engine rankings. Our liability is limited to the fees paid for the specific services in question. We are not liable for indirect, incidental, or consequential damages.

7. Termination

Either party may terminate services with 30 days written notice. Upon termination, any outstanding fees become immediately due. We will provide reasonable assistance in transitioning your services.

8. Privacy

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

9. Changes to terms

We may update these Terms of Service from time to time. Continued use of our services constitutes acceptance of the updated terms.

10. Contact

For questions about these Terms of Service, contact us at:
Callbloom
Email: [email protected]
Website: callbloom.io